Loyal employees are known to stay with companies for a much longer amount of time. When employees have a sense of loyalty towards the business they work for, they’re more likely to enjoy their job, and feel like they are positively contributing to their work life. Employee loyalty is essential for the success of any long-term business plan.
To start increasing the loyalty of your employees, first you must increase the confidence they have in their leaders. The way that the managers and supervisors of a business interact with their staff day-to-day plays a huge part in how well an employee feels they fit into their role. Your employees want to feel that their management team know what they’re doing, and that they care about the wellbeing and happiness of the other staff members. To do this, your management team needs to be at their best, and take every opportunity they can to have positive and informative interactions with other employees.
By engaging with your employees more often, you’re showing that you’ve taken an interest in them. People don’t like feeling like they’re a part of a faceless crowd. Take the time to learn the names of your employees and get to know them where possible. Listen to gossip, wish them happy birthday, ask after their families. Even a simple “How was your weekend?” will show them that you’re interested in them.
Invest in your employees. It’s not enough to give them basic staff training and let them get on with their jobs. Offer your employees the opportunity to advance in their careers, give them extra duties, or hold training days for things like first aid. Transferable skills are important but giving your employees time to learn more on the job will make them more likely to stay with your company, rather than go elsewhere. They want better prospects.
Sort out issues as soon as they arise. The quicker that disputes between employees are dealt with, the more likely your staff members are to feel like they can talk to you about any problems they’re having, which is vital in a long-term business. Keep an eye out for any warning signs before a problem becomes obvious, and deal with the issue as soon as possible. Remain logical and neutral in these situations.
Respect your employees, and you’ll be respected in return. If you start treating your employees like they’re expendable, they’re less likely to stick around. Don’t make false promises, and always stick to your word. Avoid micromanaging your employees, too. They need to learn, and there is no better way to learn than by carrying out a task – even with some supervision. Teach, step back, and then gently correct them.
Don’t forget to reward your employees. Even something as simple as bringing a few treats into the office for them to share during the day can make the world of difference. Ensure that the reward matches the deed when treating a team or individual; there are all manner of employee reward schemes that you can put into place.